The Company provides all its employees with nice corporate discounts for everything from airfare, to electronics, to cell phone services. I thought the cell phone service discount was very convenient, so I signed up at the provider with the best discount, Sprint, right away. I’ve been working for The Company for about two years, so naturally, my service contract expires soon.
I was left with a decision. Should I switch service providers, and get a new phone, new service, new everything, and spend a little more? Or should I stick with the very reasonable 25% discount and use Sprint’s $150 credit towards a new phone, when I extend my contract another 2 years?
Most of my coworkers have service with Verizon. I took a close look at their network coverage and data speeds, and decided their coverage wasn’t any better than Sprint’s in my area. The only thing to consider beyond the coverage area was the phone and the deal I would get. Basically, Sprint’s phones are cheaper. Most of the phones were more expensive, by amounts of $50 or more on some phones. So I stuck with Sprint.
I also looked at AT&T, but their data network, in my area, is not as good as Sprint’s or Verizon’s, so the iPhone will have to wait another 2 years. Maybe by then I can save up enough money to afford it, or one of its successors.
Before I even went shopping, I decided I wanted a PDA phone. I wanted a phone with the best connection capabilities, the best signal, the best battery life, and the ability to browse the web at a connection speed faster than dial up. Sprint had several phones that looked appealing. The Mogul, for instance, was their top-of-the-line PDA smartphone. The Moto Q was the most affordable of all the options available, but, sadly, both stores I checked were out of them. I wanted a phone that very day.
At first, I didn’t understand why the Treo was so much more expensive than the Q. But then the sales rep let me play with his, and I began to understand. The Q was Windows CE, and the latest Treo model was Palm OS. I have owned a Palm OS device in the past, so the familiarity on that front was appealing. Also, the Treo simply could do more than the Q.
So, I got a new Treo 755p, and was so happy, walking out of the store, with my brand-new, working phone. I might could have gotten a better deal online, at Sprint’s website, but that would have been slow. I might could also have gotten a better deal getting a phone off ebay, but I didn’t want to have to deal with the hassle of unlocking the phone myself, and dealing with all the phone calls to make that happen.
I have been quite pleased with the phone so far. The battery life is amazing, considering how much I use it. I am constantly checking my email, browsing the web, and of course talking to my friends on it.
My main, and rather large, complaint, so far, is the data connection to my PC. The Palm Desktop software used to backup data onto a PC is not compatible with either of my computers. On my desktop I run Windows XP x64, which I may have mentioned in a previous post. My laptop runs Windows XP Media Center Edition. I talked with support on Thursday, and they basically told me that I had to reinstall windows on one of my computers. Unbelievable! I am so mad about that. The main reason I went with a PDA phone to begin with was to store appointments, contact information, etc on it. And what person in their right mind would trust all that data to a device that they are unable to backup?
My only other option is to install the backup software on a laptop that I use as a file server on my network. I rarely use that machine except when I’m not at home. But it seems to be my only choice, so it better work. The problem with that machine is that there is no working screen. I have to use an external monitor or a VNC connection.
Here I thought Palm was a good company. Windows XP x64 has been around for over a year now. That’s more than enough time to develop software (much less tweak already-existing software) to run on a new OS. They don’t even support Windows Vista 64.
The computer industry will shift to a pure 64-bit environment at some point. Just like the shift from 16 to 32 bit in the mid 1990s. How long can Palm afford to stay purely 32 bit? I certainly won’t be buying another Palm product any time soon. In fact, I’m considering trading in my current phone for a Moto Q. I don’t need to watch TV on my phone. The touch screen is a luxury I can live without. Maybe I can deal with Windows CE crashing occasionally, as long as I know my data is safe, backed up somewhere on my PC.
OK, I’ve decided. I’m going to the store tomorrow to see how easy it would be to switch phones, if that’s even an option.